Vietnam Airlines Premium Economy Assessment: An Evaluation of Their Upgraded Economy Cabin Experience
Vietnam Airlines' Premium Economy offering on the Airbus A350-900 has been praised for its competitive and highly regarded service, particularly in seat comfort, hospitality, and meal offerings. The flight reviewed, VN773 from SGN to SYD, showcased these strengths during a December 22, 2024 journey.
Seat comfort is a key highlight, with passengers enjoying wider seats and generous legroom. Each Premium Economy seat on the aircraft features a 10.6-inch entertainment screen, an IFE remote, a personal power outlet, and USB ports for charging handheld devices. The seat also offers a 15-degree seat recline with a raisable footrest, providing a significant upgrade over standard economy seats for long-haul travelers.
The hospitality in Vietnam Airlines' Premium Economy is another standout feature. The cabin crew is described as thoughtful and attentive, delivering high-quality service. Passengers have praised the attentive and caring ground and inflight staff who go beyond expectations to assist passengers, enhancing the overall travel experience.
Meal offerings are another area where Vietnam Airlines shines. The meal quality is often cited as one of the highlights of the flight, with a good blend of Vietnamese culinary heritage alongside international options. The dining experience is enhanced relative to economy class, contributing to its award-winning status as the Best Value Premium Economy in 2024 and 2025.
The meal served for supper on the flight consisted of two options: Buttered Spaghetti with Chicken Meatballs in Tomato Sauce and Vegetables, and Vietnamese Braised Pork with Galangal and Fish Sauce, Steamed Rice, Mixed Asian Vegetables. For breakfast, passengers were offered two options: Vietnamese Sticky Rice with Mashed Mung Bean, Roasted Chicken, Coconut, and Five-Spice, and a Frittata with Bell Peppers and Potatoes, Grilled Pork Sausage, Sautéed Spinach, and Grilled Tomato. Each meal tray included a warm bread roll, fresh fruit slices, and a choice of soft drinks, juices, or alcoholic beverages.
The Premium Economy lavatories were separate from those in other cabins and were kept impeccably clean throughout the flight. Amenities such as razors, toothbrushes, and hand cream were readily available in the lavatory compartments for passengers to use at any time during the flight.
In summary, Vietnam Airlines' Premium Economy on the A350-900 excels in seat comfort, offers warm and attentive hospitality, and provides superior meal options inspired by Vietnamese cuisine, often outperforming or matching other international long-haul Premium Economy classes in these key aspects. This positions Vietnam Airlines favorably against other long-haul carriers, especially considering the price point, making it an appealing option for travelers seeking an upgraded experience without a business class fare premium.
[1] Source: https://www.airlineratings.com/news/vietnam-airlines-premium-economy/ [2] Source: https://www.seatguru.com/airlines/Vietnam_Airlines/Vietnam_Airlines_Airbus_A350-900_Premium_Economy_Cabin.php [3] Source: https://www.airlineratings.com/news/vietnam-airlines-premium-economy/ [4] Source: https://www.seatguru.com/airlines/Vietnam_Airlines/Vietnam_Airlines_Airbus_A350-900_Premium_Economy_Cabin.php [5] Source: https://www.airlineratings.com/news/vietnam-airlines-premium-economy/
- The airline industry witnessed positive news with Vietnam Airlines' Premium Economy service on the Airbus A350-900 receiving praise for its competitive and highly regarded service, particularly in the areas of finance, transportation, and lifestyle.
- The Premium Economy offering from Vietnam Airlines is a significant upgrade over standard economy seats for long-haul travelers, offering a 15-degree seat recline with a raisable footrest, wider seats, and generous legroom, while also providing amenities like an IFE screen, power outlet, and USB ports.
- In the aviation sector, Vietnam Airlines' meal offerings on the A350-900 have been lauded for their quality and diversity, blending Vietnamese culinary heritage with international options, enhancing the overall travel experience and earning them awards for Best Value Premium Economy in 2024 and 2025.
