Leader of New Jazeera Terminal 5 Prepares for Stage of Development and Increase in Size
New General Manager Appointed at Jazeera Terminal 5
Jazeera Terminal 5 (T5) at Kuwait International Airport has a new General Manager, Alp Er Tunga Ersoy, who brings over 25 years of international experience in airport management, ground handling, terminal operations, and customer service.
In his new role, Ersoy will focus on enhancing operational efficiency, scaling infrastructure, and elevating the service proposition across the terminal portfolio. His appointment comes at a pivotal time for Jazeera Airways, with record-breaking passenger growth and ongoing investments in elevating the travel experience.
Jazeera Airways, established in 2004 as the first privately owned airline in the Middle East, operates a fleet of Airbus A320 aircraft to 28 destinations. It is unique in the region for owning and operating its own Terminal, a feature that Ersoy's role will be central to managing.
The expansion of T5 and the development of T6 will significantly increase capacity at the airport, with a goal of raising total passenger capacity from 5 million to 12 million. The development of T6 will align with Kuwait's vision for a world-class aviation hub.
Ersoy's previous roles include serving as CEO of Istanbul Sabiha Gokcen Airport. His expertise is expected to support operational excellence and the enhancement of passenger experience at T5, which currently serves around 5 million passengers annually and is considered a benchmark for efficiency in the region.
Krishnan Balakrishnan, Deputy CEO and CFO at Jazeera Airways, stated that in his role, Alp will focus on enhancing operational efficiency, scaling infrastructure, and elevating the service proposition across the terminal portfolio. Delivering a seamless and customer-focused airport experience remains central to the airline's vision.
Jazeera Airways' plans for T6 indicate ongoing investments in expanding its terminal portfolio. The growth in passenger traffic is driven by Jazeera Airways' expanding network across the Middle East, Asia, and Europe. Alp Er Tunga Ersoy's goals for his new role include enhancing efficiency, elevating the passenger experience, and shaping the future of airport travel in the region.
Ersoy's appointment reinforces Jazeera Airways' commitment to supporting Kuwait's ambition of becoming a premier regional aviation and transit hub. The airline's focus on innovation and customer service is evident in the rapid success of T5 and the plans for T6, which aim to redefine the airport experience in Kuwait and the region.
[1] Jazeera Airways website: www.jazeeraairways.com [2] Alp Er Tunga Ersoy LinkedIn profile: www.linkedin.com/in/alp-er-tunga-ersoy-3a38b211 [3] TAV Airports website: www.tav-airports.com [4] İGA Airport website: www.igaairport.com
- Ersoy's expertise in airport management and customer service, along with his focus on enhancing operational efficiency and scaling infrastructure, will be valuable for finance and business decisions related to Jazeera Terminal 5's expansion and the development of T6, aiming to create a technological advanced lifestyle that offers a seamless travel experience for passengers.
- As the new General Manager of Jazeera Terminal 5, Alp Ersoy's goal of elevating the service proposition across the terminal portfolio aligns with the airline's vision of being a pioneer in travel, offering innovative and customer-focused airport experiences, and contributing to Kuwait's ambition of becoming a premier regional aviation and transit hub, fostering growth and economic development in the region.
